Friday, November 30, 2012

Just a few hours left for great deals

Today is the last day to register for some great deals to get bonus miles/points at some of your favorite loyalty programs:

-  DOUBLE Starpoints for stays of 1-2 nights at SPG hotels or TRIPLE Starpoints for stays of 3 nights or more;
-  500 bonus Starpoints for booking (per booking) your SPG stay via iPhone or Android App;
-  250 bonus Starpoints for booking through spg.com;
-  250 bonus Starpoints for checking into your SPG Hotel with a linked foursquare account.

While I am new to SPG, I did stay at a Sheraton this past trip and earned me some triple points.  I checked in using foursquare and am hoping to see those bonus too.  

-  It appears 65,000 is the most points in quite a long time;
-  The card has NO ANNUAL FEE;
-  By just having the card you get Silver Hilton Honors Status (at least it's some type of status);
-  AXON redemption.  In short, AXON redemption (only available with a Hilton amex card) are means to redeem less Hilton points for longer stays.  The Points Guy breaks it down real good here.

Unfortunately, with my current churn, I was unable to take advantage of this offer.  I recently successfully applied for the SPG Amex.  Hopefully a similar offer will come down the road that I can take advantage of.

-  Ability to buy up to 50,000 miles
-  100% bonus on the purchase (buy 20,000 get 20,000 extra for 40,000).  
-  The price per miles is 3.5 cents per miles (pretty good for not flying) plus fees and taxes.

I don't need these US Airways miles right now, but it may be something to consider if it comes back in future years when my AA miles are low.  I would buy enough for business class international only though.  Probably cheaper than buying the business ticket direct.

So, if any of these entice you, sign up and GO!



Thursday, November 29, 2012

Sheraton Houston Brookhollow

My residence this week has been the Sheraton Houston Brookhollow Hotel.  This is the first Starwood property I have stayed at this year.  I dedicated this year to reaching Hilton Honors Diamond mainly.  In addition I was able to get Hyatt GP Platinum and have constant SPG Gold via my American Express Platinum Card.  There were 2 main factors in staying at Sheraton this week: 1) I had a small amount of SPG points expiring in a month and 2) location of hotel (right next to my office down here).

Why do I make the above comments? I don't really have any comparison, between SPG properties, to make on this hotel.  All I can do is compare it to the Hiltons and Hyatts I stayed at this year.  Next year I will be going for SPG Platinum, so I will be better equipped with commenting on SPG properties.

So let me get it right out, this hotel is SUB-STANDARD in my book (again, as compared to the properties I stayed at this year).  My job flies me around the country and I stay at hotels anywhere from $100 to $200 range.  I don't stay at the luxury (aspirational) properties  much, but I do call mid-level hotels home quite a bit.   The $112 rate at this hotel is even too much in my opinion.

Checking in was very nice.  However, I was not put on the club floor as an SPG Gold (it is evidently reserved for Platinum folk) and I was not offered the supposed "Gold Welcome Gift" options.  I was put on the floor right before club level (9 and 10 are club; I was put on 8).  Heck, I wasn't even welcomed as an SPG member.  I don't know if that's normal, but Hilton, Hyatt, and even Priority Club at least acknowledge me upon arrival for my loyalty.   

The bad: The room is worn down, the carpet is crap (as in seriously used), the furniture abused, the outlets tough to find, the bathroom small, the bed pillows flat, and the ac/heating loud.

The good: the internet is reliable, the bed is comfy, wake up calls are accurate, the bar is "nice",  and complimentary water bottles in the room.

I am not too happy with my first stay, in a long time, at Sheraton.  I will probably avoid this hotel the next time I come down here and search out another SPG property a little further away (near galleria area).  Sheraton, you need to work on this hotel!

Free Water, woo hoo!
Bed was comfortable, pillow flat



Made for Mini-Me!
2 outlets on desk


Wednesday, November 28, 2012

Chase Freedom 5% Bonus Categories

Thanks to Million Mile Secrets for this nugget of information.

The Chase Freedom credit card (Visa and MasterCard version available) appears to be a very good credit card to have in your points/cash-earning credit card arsenal.  As a standard benefit, with the Freedom card you earn 1 Ultimate Reward (UR) point per dollar spent.  That point can be exchanged for cash at a rate of one cent per point.  However, every quarter, Chase discloses bonus categories where the earnings potential is 5 points per dollar spent.  The quarterly categories for 2013 were just announced:



















Keep in mind that the 5x bonus is limited to $1,500 in spend in those quarterly categories (so it is "capped").  That maxes out to 7,500 UR points ($1,500 spent x 5 points) per quarter.  This further results in 30,000 UR points per year (7,500 UR points per quarter x 4).  As far as cash goes, that amounts to $300 in cash back for your spending.

While some people may like the cold hard cash, your UR points CAN be transferred to a more flexible Chase Ultimate Rewards credit card, like Chase Sapphire Preferred (among others).  Transferring to this type of card allows you to then transfer to airline and hotel loyalty programs that are partners with Ultimate Rewards (i.e. Hyatt, British Airways).  Most points pros prefer to do this since they find more value in the 30,000 in travel points that $300 cash.  With a little planning, your transfer from UR to an airline or hotel program can get you a flight or hotel stay(s) well in excess of $300 cash.  Keep in mind, if you only have the Chase Freedom you can not transfer to an airline or hotel loyalty program, cash is yours!  You must have another Chase card (like the Chase Sapphire Preferred) that allows transfers to partner program.

Being new to the points game, I do not have the Chase Freedom card yet.  But rest assured, it will be featured in one of my churns down the road.

Tuesday, November 27, 2012

Results from Amex Small Business Saturday

So hopefully this past Saturday (11/24/12) many people participated in Small Business Saturday.  The purpose was to drum up some business for the small businesses that are the heartbeat of America.  If you were smart, you even registered your Amex card(s) for a free $25 statement credit from Amex for a transaction over $25 at a participating small business.

The Mrs and I did register our 2 Amex cards and this is what we got:

1) Lunch at Killer B's BBQ Bar & Grill on State Street in Santa Barbara, CA - total bill $37.84 which ends up $12.84 after the $25 credit from Amex.

2) Taxi ride to the airport from Aaron's Taxi Service - total bill $36.15 which ends up $11.15 after the $25 Amex credit.  This taxi ride was actually completed on Thursday (11/22/12) but posted to Amex on Small Business Saturday.

Both $25 statement credits hit on Monday (2 days later).

The next day, the Mrs realized that she had another Amex card (issued by Bank of America) that we could have registered for another $25.  Oh well, we'll remember next year.  Amex's promotion was both easy and appreciated.  Well done Amex!

Monday, November 26, 2012

Fess Parker's Doubletree Resort in Santan Barbara, CA

The Mrs and I had the chance to stay at Fess Parker's Doubletree Resort in Santa Barbara, CA for a couple of nights over Thanksgiving weekend.  As part of the Hilton Honors program, we used full points (50,000) for Friday night (my points) and were able to use the Points & Pay option (25,000 points and $85) for Saturday night (Mrs' points).  Fess Parker's Doubletree Resort is arguably the best hotel to stay at when visiting Santa Barbara. The resort is across the street from the main beach, quite elegant, and a short walk to the festivities (shopping, restaurants, bars) on State Street.

Parking is ample, but will cost you $19 per day.  There is valet service which we did not use so I can not provide you with details.  Upon check in, we were not upgraded to an ocean view room, but that isn't necessarily true when you read on.  They said they didn't have any ocean view rooms left for Friday night (we did arrive late around 8pm), but some would open for tomorrow if we wanted to switch rooms.  We said we would look at the current room and decide in the morning when we saw the view.  Our room ended up being in the farthest building (Bougainvillea) from the reception, but there is parking near it so that was of no issue.  Fess Parker's resort is made up of several 2-3 story buildings on the property.  On the way to our room, we walked by the pool and jacuzzi which seemed to be nicely heated for the 50 degree evening weather.

The room was nice and spacious for a regular king room.  There was a small lounge chair as a separate seating area.  What we did like was the separate vanity in the room so that the Mrs could do her hair/makeup while I was steaming up the bathroom taking a shower.  The bathroom itself was very large with the regular Doubletree amenities.







There is a safe in the room in the top left drawer of the furniture.  The desk was small and the power outlet on the desk light did not work.  So if I had had to work in the room, it may have been annoying' but I was on vacation.
The patio was on the small size, but had enough room for 2 chairs and a small table.  The view  would have to wait for the next day.











Upon waking up, we quickly went outside and found this as our view:
While not the perfect ocean view, it sufficed that we did not elect to change rooms for the second night.

Overall, Fess Parker's Doubletree Resort is a wonderful hotel to stay at in Santa Barbara.  The going rate for a hotel room is near $350+ which I think is high, but probably market for the area.  I don't tend to spend that much time in the hotel to justify paying that price.  There is a new Hyatt down the road (further from State Street) and of course a Four Seasons even further south that I will consider when next in the area.  I feel that using points is worth it at this hotel and even the points/pay combo is great.  

Sunday, November 25, 2012

Holiday Inn Express Van Nuys

Happy Belated Thanksgiving.  I hope you and yours enjoyed the quality family time that this holiday brings.

As for the Mrs and I, we headed to Los Angeles for the family get together.  Due to logistics, we found ourself in need of hotel arrangements.   We weren't in need of any luxury accommodations since we expected to sleep there only one night.  After a little looking around, I decided to redeem 15,000 Priority Club (PC) points at the Holiday Inn Express Van Nuys.  The available points were a mix of leftover PC points from my accumulation during a previous job (where we stayed exclusively at PC properties) and some points accumulated this year during emergency stays at PC properties.  I found 15,000 for what we needed to be much more reasonable than any Hilton reward redemption or Amex Reward possibility.  We were warned that the neighborhood may not be the best, but again, we weren't in for the surrounding areas; we just needed a "crash pad".  

After filling our bellies at the family dinner in Studio City, we arrived at the hotel under dark around 10pm.  The immediate surrounding area was fine; there was what seemed to be an exotic car dealership right across from the hotel.  The hotel is right off the 405 freeway at Roscoe (it can't be missed).  It would be a good location right after going through the heart of Los Angeles if heading north out of the city.

We were quickly checked in by reception and asked if we preferred a room near or far from the elevators.  We requested far and were given such a room.  The room was what we expected from a Holiday Inn Express and very clean.





I found the room spacious, but the bathroom was very small.  The internet was provided free of charge and worked well, at least at the late time that I was using it.

We awoke too late for the free breakfast so I can't comment on it.  We checked out at noon and we were on our way to another family get together and then a drive up to Santa Barbara for the rest of the holiday weekend (stay tuned).

Overall, I do not see a problem with the Holiday Inn Express Van Nuys.  I wouldn't consider it a multiple stay if you were visiting Los Angeles unless you had business in Van Nuys.  But if you are planning to drive through Los Angeles and need a place after all the density of the city, this is a good stop for the night.

Wednesday, November 21, 2012

Online Shopping Portals

Of all my research into points and miles recently, the most shocking information I found was in regard to Online Shopping Portals.  I had NO IDEA that by shopping through various "portals" you could get extra miles/points and/or cold hard cash back.  While I'm still new to this and haven't taken it for a test drive, I am just waiting for the opportunity.

In my research I came across 2 websites that are simple to use and show me where the best deals for extra points (Evreward) and for cash (TopCashBack) are.  What better time to share this knowledge with the upcoming holiday season shopping assault.

Evreward.com shows you the bonus points and/or cash rebates (although the next portal discussed appears to the best for cash) you can receive for buying through various online shopping malls (i.e. AAdvantage Shopping Mall, Delta Skymiles Mall etc).  All this portal does is add a click or 2 to your shopping experience but you end up on the actual site you wanted to buy at but you'll get bonus points to your loyalty program.  For example: Let's say I wanted to buy something at REI (after doing research where I found it to be the best price).  Now that I am ready to buy, I go to evreward.com and type in REI in the "where are you shopping" box.  It then lists all the possible bonus awards available to me, like 2 miles per dollar for going through AAdvantage mall or 4 points per dollar for going through Marriott Rewards mall.  From there I just click on the arrow for the mall I want to shop through and it takes me to that mall.  There I just enter my loyalty program number and click "shop" where it then takes me to the REI actual site to complete my shopping.  So just 2 clicks and entering a loyalty number and now I'm getting bonus points.  Easy.  With all the online shopping I do, and have done, it's very hard to swallow that I missed out on so many points/miles or cash.  Anyways, the past is past, but rest assured I will be checking this portal EVERY online shopping time!  

TopCashBack is similar but it only provides you with CASH!  If you value cash more than points, this is the site for you.  TCB just gives you the commission they are paid to market websites.  In the same example as above with REI, if I enter REI in the box titled "Search Store Name" it tells me that clicking through this portal will net me 5% of my purchase back.  A free rebate for one extra click.  The portals make deals with the various website stores and provide them with a commission for their marketing of the store.  TCB gives that commission to shoppers since it makes enough revenue on the advertisements on the website.  How long that lasts is a mystery, but evidently it works.  You can cash out your money on TCB at any time.

So there you have it, free miles and points, or cash, for a couple of extra clicks on the computer.  Easy!


Tuesday, November 20, 2012

Churning for Points

Late last week, after weeks, possibly months, of research and cleaning up my credit report, I dove into the world of Credit Card Churning.  There are many websites/blogs that discuss the major details of churning credit cards, so I will only hit the main points and then discuss the results of my first churn.

Credit card churning involves applying for multiple credit cards at the same time (read: same day) to obtain buckets of miles and points that you can then turn around and use for vacations/trips.  IT IS NOT FOR EVERYONE, so please read cautiously the following tips:

1)  ONLY get involved in this if your credit is very good to excellent (read: 700+ from all three credit bureaus) and your history is free of negative remarks (it is still possible to churn with a negative remark if you can explain it reasonably during reconsideration since you will most likely get denied).

2)  ONLY get involved if you pay off balances EVERY month.

3)  Your credit score will take a small hit (2-5 points) for every application in the short term, but will slowly creep back up and surpass the credit score you had when you performed the churn.  The reason it takes a hit is that when a credit card company looks at your credit history/score, it is considered a "Hard Inquiry Pull."  Hard inquires are a factor in your credit score (the more you have the slight dip in credit score).  For a more in depth explanation of what makes up your credit score, click here.

4)  During each churn, only apply for one credit card per bank (there are exceptional circumstances where 2  for certain banks can be done, but try not to be greedy).

5)  PLAN.  Plan your application order; plan your calls to the reconsideration lines, plan which cards you want based on the current offers.  Included in the planning aspect is reviewing you credit score to see if you can even perform a churn.

6)  Professional churners pull this off every 91+ days.  Evidently, most banks let you have another credit card every 90+ days.  Do research on this and only do this if your credit score is still very good or excellent.

7)  If you are planning a major purchase (home or car), don't churn for about a year in order to let the score climb up where you get the best rates.

So with all that in mind, here is how I went about my First Churn (and the results).  Please keep in mind there is a lot more detail about churning that can be readily found by a quick search for "credit card churning".

Step 1: Lots of research (discussed above)

Step 2: Clean up Credit Report.  You can obtain a free credit report from AnnualCreditReport.com.  This was enacted by the federal government years ago and is no gimmick on the website provided.  You can get free copies from each of the 3 credit bureaus (Experian, TransUnion and Equifax).  You can get them every 365 days.  I snagged one from each and made sure everything on there was accurate.  If items were wrong, I disputed them and got them cleaned up (requires filling out forms, calls, etc).  But it's worth it.

Step 3: Obtained credit scores.  You have the option to buy your credit score when you get the free credit reports.  I used MyFICO which gave me my actual scores for Equifax and TransUnion and I got my Experian score direct from Experian.  My scores were not excellent, but were in the lower end of very good so I thought it was worth a shot.  My credit includes a negative item as a result of bad credit management during a past divorce judgement.  Oh well, it could be explained, I hoped.

Step 4:  Determine which credit cards.  After tons of research, I figured out which credit cards (and sign up bonuses) were the most lucrative and useful.

Step 5:  Pull the trigger.  I applied for 7 credit cards and here are the results (in order of application):
1) Starwood (SPG) American Express - Instant approval - Result: 25,000 spg points (enough for as many as 12 free nights at a Starwood hotel or 1 round trip airline flight);

2) Chase Sapphire Preferred - approval pending, called reconsideration line, got approved - Result: 40,000 Chase Ultimate Reward points (good enough for about 2 nights at top of the line Hyatt or almost 2 round trip airline flight);

3 and 4) Citibank American AAdvantage Amex AND Visa - pending approval, will wait for result and write letter if reconsideration is required (Citibank reconsideration seems to only work with letters).  Possible haul of 50,000 AAdvantage miles per card;

5) Bank of America Hawaiian Airlines - pending approval, called reconsideration, got approved - Result: 35,000 Hawaiian Airlines miles that convert to 70,000 Hilton Honors points (good enough for 2 nights at a Hilton hotel);

6)  Bank of Hawaii Hawaiian Airlines - pending approval, called reconsideration (same call as Bank of America since affiliated banks), got approved -  Result: 35,000 Hawaiian Airlines miles that convert to 70,000 Hilton Honors points (good enough for 2 nights at a Hilton hotel);

7) Barclay's US Airways - Instant approval - Result: 40,000 US Airways (Star Alliance) points (good enough for 2 round trip airline flights).

You can see there is a haul of 245,000 points with a potential of 100,000 more.  All that means free miles and points.  Some of the credit cards have annual fees (some waive the first year) so there is a minimal cost, but the miles earned on the application come cheaper with first year fee than earning the same number of miles a different way.

Also keep in mind that to receive the points, I have to spend a certain amount of money in a certain amount of time (ie: $1,000 in 3 months for the Bank of America card).  So when planning which cards to apply for, make sure you take into consideration the spending requirements needed to get the bonus miles.  Of course some professional churns just purchase gift cards to reach spending limits.  With the Mrs and I's monthly spending level, and my work expenses, we can easily meet any requirements.

So all in all, I am very happy with my first churn haul.  Upcoming posts will explain why I picked the credit cards I did.



Sunday, November 18, 2012

AMEX Small Business Saturday (Register NOW!)

American Express has partnered with many small businesses around the United States to promote "Small Business Saturday".  In recognition of this, if you register your AMEX card with AMEX, you will receive a $25 statement credit if you have a $25 or more transaction at one of the qualifying small businesses on Saturday November 24, 2012.  Simple as that really.

Key things to consider:

  1. The offer is a limited number of enrollments available, so GET ON IT!
  2. You will only get ONE $25 credit per card registered.  
  3. Even if you are just an authorized user with a different card number than the primary owner you can register and get the credit.
  4. The credit can be reversed if you return the item purchased.
Support Small Business!

Saturday, November 17, 2012

Reconsideration (Credit Cards)

During my recent research and education into (even more) miles and points, one of the biggest lessons I learned about was "Reconsideration" by credit cards.  All too often, and I was previously guilty of this, we apply for a credit card, don't get instant approval and are told further processing it needed (or get immediate denial), wait for further processing, only to find out we are denied.  Once we get the denial, we just walk away with an "oh well!"  Oh how wrong we are to just walk away.  How wrong we are.  Keep these fine words in mind "It never hurts to ask".

A couple of days ago I completed my first credit card "churn".  I will get into more detail about my success and the process of the churn in a later post, but in short, a churn it is applying for several credit cards on the same day (so the banks don't see all the different requests) with the main premise being to reap the sign-on bonuses and/or rewards miles/points for spending on the cards, which are then used to fund major travel travel expenses (airfare and lodging).  

Churning is ideal for people with very good to excellent credit.  In my case, I was on the lower end of very good.  I still had some lingering issues on my credit reports from my divorce 3+ years ago.  Again, in short, I was not in the "ideal" position, but I had cleaned up my credit report to the best point I could.  So I pulled the trigger last Thursday to try my luck.

As expected, I received a few "we can not approve you at this time as more review is needed of your application".  I was fully educated that this probably meant that the negative item on the credit report was most likely going to cause my application to be denied (no one knows for sure though).  So being proactive, I called the "reconsideration numbers" for the banks that didn't instantly approve me.  

Of course the first call is nerve wracking.  You have no idea what is going to happen.  Turns out it is a piece of cake (at least for most banks).  By having a human discussion with an analyst, you can explain any unique situation that would not have been understood by the computer-approval process.  With proper preparation (solid reasons, positive attitude) you CAN GET APPROVED.  In the end, I was able to get approved for all the "pending" credit cards (except for Citibank which is known to be the Great Wall and needs actually a written letter to be successful).  

Do NOT be afraid to call the lines.  Even if denied since the banks may not be aware of your situation. Given my limited experience, I recommend calling immediately (or a day later) in order to see if you can assist in pushing the application to success.  If the application gets hung up, it usually means they need to look at something, but they may not understand the true nature of that "something" and deny you.  Just talk to someone to make everything clear and you will probably get an approval.

The following phone numbers are provided by a key resource in my research and education lately, Frugal Travel Guy.

American Express

American Express Application Status

877-399-3083 – New Accounts (rings direct to a human)
866-379-3643 – New Accounts (rings to a series of prompts)
800-230-1284 – Account Services (initial prompt for account #)
800-253-1709 – Account Services (initial prompt for account #)
800-962-7227 – Reconsideration

Bank Of America

Bank of America Application Status

866-458-8805 – Appeals (rings direct to a credit analyst)
877-721-9405 – Application Status (Press 3 to speak to a human)
888-877-6262 – Application Status

Barclays

888-232-0780 – Customer Care
866-408-4064 – Credit Analyst
866-369-1283 – Appeals (rings direct to a credit analyst)

Capital One

Note: Capital One doesn’t take customer initiated calls regarding application status until you have received an answer via mail. They also do not take customer initiated calls for credit line increases.

800-951-6951 – Customer Relations
800-548-4593 – Application Status (automated)
800-625-7866 – Account Specialist

Chase

800-436-7927 – Application Status (automated)
888–609–7805 – Application Status (human)
888-245-0625 – Reconsideration (direct to a Credit Analyst for PERSONAL cards)
800-453-9719 – Reconsideration (direct to a Credit Analyst for BUSINESS cards)

Citibank

Online Check (replace XXXXX with your application ID): https://www.accountonline.com/cards/acq/CardApplicationStatus.do?applicationID=XXXXXXXXXXXXXX&screenID=3187

888-201-4523 – Application Status
866-606-2787 – Application Status
800-763-9795 – Reconsideration
800-765-9795 – Credit Analyst

And to write in: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117

Discover

Discover Application Status

888-676-3695 – Reconsideration
866-219-0214 – Retention Department

HSBC

HSBC Application Status

866-574-4421 – Application Status
866-551-0258 – Credit Analyst
866-280-0118 – Executive Resolution Unit

US Bank

800-947-1444 - Application Status (Press Option 1)

Stay tuned for a recap of my success with my first credit card churn.

Thursday, November 15, 2012

Hyatt Regency Crystal City

Have I mentioned that I LOVE Hyatt hotels?  Well if I haven't mentioned it, I DO!  Some people will say there are better luxury brands out there like Fairmont and Four Seasons and more.  I KNOW!  I'm taking about the level that I can stay with for business purposes (on business budget).  It's not often that I get a Hyatt Regency level hotel night.  But given some circumstances and good pricing, I was able to get myself into the Hyatt Regency Crystal City.  I'm basically staying here the night to grab a flight home tomorrow.  The hotel is very close to DCA (Reagan Airport in Washington, DC).

As you may realize, I mainly stayed at Hilton properties all year, getting Diamond status (before I get clobbered with my decision, please be advised this Hilton Diamond pursuit was decided before I did a lot of research on loyalty travel; I now know there better programs to get top-tied elite status).  So when I get to walk into a Hyatt Regency (or Grand Hyatt, etc), I can feel the difference immediately.  It's a cut above Hilton (at least U.S. Hiltons) in my opinion.  Tonight's stay here will get me to Hyatt's mid-level elite status of Platinum.  It was a goal of mine this year so BING!  I'll have it all through 2013 and will apply for the Hyatt Credit Card from Chase next year to keep me at Platinum for life (or as long as I am a cardholder).  I would love to achieve Diamond at Hyatt, but I just don't think I can pull it off with work funds.  I will try though.  Maybe I will get lucky with some Hyatt House or Hyatt Place hotels where I end up traveling for work next year.

Anyways, back to this Hyatt.  As I mentioned, it is only AFTER this stay that I am platinum.  Right now I am just a lowly member of Gold Passport.  So I don't expect anything.  I ended up in a corner room on the 15th of 18 floors (#1562).  Check out the sight of what I walked into:
View from the Bed
The room is very large/very spacious.  I love the way the bed is set up to look right out of the windows.  I lifted the blinds a little more to get an even better view after taking the shot above.
View from the Corner
The desk is small, but manageable.  I'm also never a fan of angles TV viewing, but I'll always make an exception if the view from the bed is a window.  

Overall, I'm very pleased with this room.  It's a refreshing change from my usual Hilton stays and reminds me why I play the loyalty points game.  In the future, I see quite a few stays at higher end Hyatts.

Wednesday, November 14, 2012

Hilton Garden Inn Annapolis + Xfinity = Awesome!

While my regular full-time job has me traveling around the US collecting a nice chunk of airline miles and hotel loyalty points, the level of accommodations is pretty standard.  No luxury brands here.  So I typically find myself at a Hilton (at least for 2012) anywhere from Hampton Inn to regular Hilton.  This week I ended up at the Hilton Garden Inn Annapolis.  It's nothing to write home about for the most part since it is pretty much your standard Garden Inn:
Standard King
But there was something that stood out.  Now keep in mind that I sleep in hotels about 110 nights a year at many different hotels.  This, to my memory, was a first.  I saw this little black box behind the elevated TV:
Comcast Xfinity Cable Box
That's right.  A Comcast Xfinity Cable Box.  Thank the gods.  I must admit that I am a bit of a TV nerd.  When I do all this travel, I like to unwind in my hotel room watching some TV.  However, typically I need to run a great iPad/iPhone app, What's On TV?.  The app is great to help me find what's on in my local market.  I then need to map that channel to the TV listing provided by the hotel.  It accomplishes the deed, but very tedious.  This time though, I get this:

I get a full cable menu just like at home.  It is so much easier to channel surf with this type of menu system.  For a moment I almost fell over thinking that the DVR function would work, but alas, it was not to be.  But still, major props to the Hilton Garden Inn Annapolis for having true cable TV for us guests 


Tuesday, November 13, 2012

Respect and Common Decency


So after three strikes, I decided I had to rant about simple human respect and common decency. Let's define these terms for those uneducated folk:

Respect: deference to a right, privilege, privileged position, or someone or something considered to have certain rights or privileges; proper acceptance or courtesy; acknowledgment.

Decency: conformity to the recognized standard of propriety, good taste, modesty, etc.

Strike 1: While waiting for my flight in Dallas I, as typical, made my way to the Admiral Club in Terminal C. I found a spot, grabbed a glass of OJ and a couple of mini muffins, pulled out my iPad and began to catch up with the morning blogs and news. Then, like a loud speaker, a gentleman sitting in the cluster of seats near me was on his phone talking business like he was in the privacy of his office. Really? Do you think everyone wants to know your business? How about a little tact and speaking in low voice? How about going somewhere more private to speak? How about dealing with this later? Unbelievable that people just think they own the place and bring everyone around them into their life. No thanks buddy! This conversation was not short either.

Strike 2: While enjoying a meal at one of my favorite BBQ small chains, Famous Dave's, I had to endure a guy who decided to not mute his phone and engage in a text conversation. We were both seated at the bar, and I can understand the need to find entertainment while dining alone. I have texted many times while sitting alone at dinner. But my phone is on VIBRATE. The loud "ding" doesn't go off for all to hear. In addition, this guys' volume was on MAX. Do you really think everyone at the restaurant wants to know when you receive a text message? How about turning sound off?

Strike 3: At the same meal, the other guy seated at the bar with me and text-boy above decided that burping out loud is acceptable. Really? Did your parents teach you any kind of manners? I think burping out loud in public is disgusting. Yes, at times it's unavoidable, but you can always keep it without sound. What makes you think everyone thinks burping is cool?  How about some class?

None of these people, in my opinion, had any respect for the others around them or have any type of human/common decency.

Seriously all, please think about those around you. It's NOT your world with everyone else being a visitor. It's a SHARED world where respect and common decency are appreciated.

That concludes my first Soapbox rant!

Monday, November 12, 2012

Hyatt Lost Pines Resort & Spa

Nestled in the back woods 30 minutes outside Austin, TX is a wonderful country resort, Hyatt Lost Pines Resort and Spa.  I took the Mrs. there for our 1st year anniversary where we enjoyed the offerings of the on-site Spa Django, the complimentary evening s'mores roasting, delicious dining at 2 fantastic Austin restaurants, relaxing float on the property's crooked/lazy river, and picturesque walk along the banks of the Colorado river.

Due to the recent time change, we arrived at the resort under darkness after our 4 hour drive from Dallas.  The entire trip was a complete surprise to the Mrs. since she was only invited to a weekend getaway and had to agree to not taking any phone or iPad.  The friendly welcome from the valet was appreciated and upon entering the "cabin in the woods" lobby we were immediately enchanted by the "western" feel.  I am not yet an elite at Hyatt, so I would believe that we ended up in a standard king room which did show it's age (as far as furniture was concerned), but the room was large and we had a balcony with a view of the gardens.  We quickly spruced up from our drive and went to eat at a local Italian restaurant by the name of  Vespaio.  We enjoyed pasta filled with butternut squash, Caesar salad, and homemade pasta dishes.  Lovely evening.

Saturday began with a trip to Spa Django.  A duet massage (individual massages in the same room) followed by some lounging in the spa's private pool/jacuzzi area was just what the body and mind needed.  We found the spa to be very professional and the therapy was haute class.  After a quick meal at the property's sports bar, we floated a few laps at the fun crooked/lazy river.  The water was a bit cold, but once on a float, we were fine.  Before it got too late, we dressed up, shot a few hoops, and then walked about 20 minutes down the banks of the Colorado River (right on the property).  Upon return we we crashed a wedding ceremony on the main lawn as the wedding party was walking in.  Dinner that night was a return to Austin to the amazing Justine's Brasserie.  The hour wait was easy to endure when you experience what this restaurant has to offer.  Great atmosphere, great people-watching, great food.  Without a doubt, we shall return.  Before sacking out from this relaxing day, we picked up a s'mores kit from the front desk and enjoyed toasting our s'mores at one of the property's fire pits.

Plenty of sleep got us to Sunday check out.  We enjoyed a lovely down-home breakfast at Maxine's On Main in Bastrop (near the resort).  The full breakfast was needed for the Mrs to complete the weekend with a thunderous shopping spree at the San Marcos Premium Outlets.  Ouch is all I have to say.  Only a perfectly timed dinner stop at Rudy's (my favorite BBQ) at its Waco location was left to put the "icing on the cake".

A great weekend with the perfect woman.

Thursday, November 8, 2012

AMEX "Pay With Points"

When booking travel, one should always consider American Express Travel if you hold an AMEX card and are accumulating Membership Reward..  Their "Pay With Points" system can be very rewarding in certain situations.

The basics is that for every dollar we spend on our AMEX card, we get one Membership Reward point.  Not the best value when it's all said and done, but I am early in my "extreme points" earning business.  I say "not the best value" since there are other credit cards (from varying financial institutions) that give you bonus points depending on the "type" (i.e. airline, gas, car rental, groceries) of expense you incur.  For our sake, Jenn has always had an Amex and accumulated points at a small speed.  It kicked into high gear this year when she added me to her program and we basically used the AMEX card for my work expense that were reimbursed to me.  This meant a constant stream of points earning.  We also charged Costco and high ticket purchases (since Amex provides an additional 1 year warranty on purchases).  Our personal regular daily spend is on a different point earning credit card.

Fast forward to yesterday when Jenn and I had to book 3 round trip flights during the Xmas/NYE holiday period, which, as of right now, seems to be a premium for fares.  Being based in Dallas (and American Airlines hub), we are pretty much stuck with AA as our airline carrier.  Other carriers are available, but layovers are required.  Plus, we both have Elite Status on AA which make for a more tolerable travel experience (priority boarding, upgrades, no fee baggage check and more).  Each of our round trip tickets cost over $400 with the high being $550 (and these were only flights to either coast).  Given the distances of the flights, those prices made for a pretty lame cost per mile (even with the current AA double points promotion).  

So the immediate thought is to use our supply of AA frequent flier points.  I'm currently around 300K and Jenn around 140K.  We obvioiusly have plenty for many tickets.  For each of these flights, if we were to use points it would be 50K per round trip.  In addition, we get NO miles for the actual flying.  

Enter American Express Travel and American Express.  A quick look at flights through AMEX Travel and our flights are available for the same cost as directly on AA (dollar wise) or we can pay the entire flights (or part) with our stock of Meembership Rewards points.  CHA CHING!  So the 3 flights cost us 141K in AMEX Membership Reward points (all obtained from my work refund expenses and some regular daily spending from us).  And the kicker is that on each of those flights we WILL be getting the miles flown AND bonus miles (some 25K miles which is one free round trip on AA during non-peak times).  Our cost on this = $0.  OK, so you can say the cost is the cost of the AMEX card membership, but that cost needs to be spread out over all the other benefits gained too.  In my opinion, we saved A LOT and gained A LOT.

The lesson here: You should be charging all your expense to a rewarding credit card (and paying balances off every month).  When you book travel, remember to look at every possible way to get a ticket or hotel.

I am still a rookie at this points earning business, but things will change and you will see a lot more success stories.  Some "Points Pro's" may determine that my redemption means was not "optimal", but considering my current capabilities, this was the best use.



Sunday, November 4, 2012

AMEX Statement Credits

Today while surfing my favorite travel/points blogs I was pointed in the direction of a nice little benefits from American Express.  Y'all should have a look at their Link Like Love application on Facebook.

In short, if you own an Amex card, sync it up with your Facebook account and see some savings.  Today I took advantage of the deal to get a $25 statement credit with over $100 spend at Costco.com (NOTE: online Costco only).  All you do is "get offer" on the deals you think you can benefit on and go spend and see the credit on your statement later on.  Since this was my first attempt at this, I will hopefully see my credit in the next couple of statements.

Evidently, you can link your AMEX up with Foursquare and Twitter too.  The system wasn't cooperating today to allow me to sign up for those, but I will eventually when the system settles down a little.  

Enjoy these little benefits!

Friday, November 2, 2012

A Can't Miss Deal: Double Qualifying & Double Points on AA

American Airlines are apologizing to everyone.  Evidently, they feel real bad about the problems in the recent months regarding delays and flight cancellations; some of which directly effected me.  So their "sorry" is Double Qualifying Miles AND Double Redeemable Miles.  Uh, you're forgiven AA.


So, if you fly AA and are anywhere near Elite Status qualification, you NEED to register for this promotion.  Any flight on American Airlines qualifies for this from 11/1/12 to 12/31/12.

Personally, I was going to qualify for Executive Platinum (AA's highest elite level) regardless.  So now I will qualify a little earlier and enjoy upgrades for the rest of the year.  If all goes well, I should end the year with over 115K qualifying miles and over 338K in redeemable airline miles sitting in my AA bank.  What does this mean, it means Jenn and I can take some REAL NICE first class trips anywhere in the world.  

Now I am working on increasing the balance in hotel points to cover the accommodations for any luxury trip.