Sheraton Houston Brookhollow

My residence this week has been the Sheraton Houston Brookhollow Hotel.  This is the first Starwood property I have stayed at this year.  I dedicated this year to reaching Hilton Honors Diamond mainly.  In addition I was able to get Hyatt GP Platinum and have constant SPG Gold via my American Express Platinum Card.  There were 2 main factors in staying at Sheraton this week: 1) I had a small amount of SPG points expiring in a month and 2) location of hotel (right next to my office down here).

Why do I make the above comments? I don't really have any comparison, between SPG properties, to make on this hotel.  All I can do is compare it to the Hiltons and Hyatts I stayed at this year.  Next year I will be going for SPG Platinum, so I will be better equipped with commenting on SPG properties.

So let me get it right out, this hotel is SUB-STANDARD in my book (again, as compared to the properties I stayed at this year).  My job flies me around the country and I stay at hotels anywhere from $100 to $200 range.  I don't stay at the luxury (aspirational) properties  much, but I do call mid-level hotels home quite a bit.   The $112 rate at this hotel is even too much in my opinion.

Checking in was very nice.  However, I was not put on the club floor as an SPG Gold (it is evidently reserved for Platinum folk) and I was not offered the supposed "Gold Welcome Gift" options.  I was put on the floor right before club level (9 and 10 are club; I was put on 8).  Heck, I wasn't even welcomed as an SPG member.  I don't know if that's normal, but Hilton, Hyatt, and even Priority Club at least acknowledge me upon arrival for my loyalty.   

The bad: The room is worn down, the carpet is crap (as in seriously used), the furniture abused, the outlets tough to find, the bathroom small, the bed pillows flat, and the ac/heating loud.

The good: the internet is reliable, the bed is comfy, wake up calls are accurate, the bar is "nice",  and complimentary water bottles in the room.

I am not too happy with my first stay, in a long time, at Sheraton.  I will probably avoid this hotel the next time I come down here and search out another SPG property a little further away (near galleria area).  Sheraton, you need to work on this hotel!

Free Water, woo hoo!

Bed was comfortable, pillow flat

Made for Mini-Me!

2 outlets on desk